Privacy Policy

This Privacy Policy (“Policy”) governs the collection, processing, storage, utilization, and protection of personal information by Showtickit (“Showtickit,” “Company,” “we,” “our,” or “us”) through its website, mobile application, and all related digital platforms and services. Showtickit is firmly committed to safeguarding user privacy and ensuring that all personal information entrusted to the Company is handled with the highest standards of confidentiality, integrity, and security. By accessing or using the Showtickit platform, users acknowledge and agree to the practices and terms outlined within this Policy.

Showtickit shall not disclose, sell, rent, or distribute personal information to unauthorized third parties without the explicit consent of the user, except where such disclosure is required by applicable law, judicial authority, government regulation, or legitimate operational necessity. The Company accepts full responsibility for the lawful handling and stewardship of all information collected and ensures that such information is utilized solely for purposes directly connected to the functioning, improvement, and security of the platform and its associated services.

The Company employs industry-standard administrative, organizational, and technical security measures to protect personal information against unauthorized access, misuse, disclosure, alteration, destruction, or accidental loss. These security measures apply throughout the Showtickit ecosystem, including websites, mobile applications, cloud infrastructure, communication systems, and transaction processing mechanisms. While every reasonable effort is undertaken to maintain the security and integrity of user data, users acknowledge that no electronic system or internet-based transmission can be guaranteed to be completely secure.

Showtickit collects only such information as is reasonably necessary for the effective operation, maintenance, and enhancement of its services. This information may include personal identification details such as names, email addresses, mobile numbers, and account registration information, along with transactional records related to bookings, purchases, payment confirmations, cancellations, and refunds. The Company may also collect user preference information, event interests, organizer details, user reviews, ratings, inquiries, and newsletter subscription information in order to improve service quality and provide a more personalized platform experience.

Upon accessing the Showtickit platform, certain technical and analytical information may be automatically collected for operational, performance optimization, fraud prevention, and security purposes. Such information may include IP addresses, browser specifications, device identifiers, operating system details, language preferences, geographic location data, search activity, session behavior, page interaction metrics, and duration of platform usage. This information is collected to improve the efficiency, functionality, stability, and security of the platform and to better understand user requirements and behavioral patterns.

The personal information collected by Showtickit may be processed for several legitimate operational purposes, including but not limited to user account creation and management, authentication, ticket booking facilitation, payment processing, communication through email, SMS, WhatsApp, and related channels, customer support, fraud prevention, dispute resolution, service enhancement, research, analytics, and compliance with legal or regulatory obligations. The Company may also analyze user behavior patterns and platform interactions to optimize service delivery and improve overall user experience.

To ensure platform security and accurate user identification, Showtickit may implement verification and authentication procedures designed to protect account integrity and prevent unauthorized access or fraudulent activity. Such measures enable the Company to provide a secure and personalized environment while maintaining accurate booking, transaction, and account records.

Showtickit may share limited user information with selected third-party service providers where such disclosure is reasonably necessary to facilitate ticket booking operations, payment processing, technical support, communication services, cloud hosting, analytics, or event management functions. Any such disclosure shall be restricted to the minimum information required for operational purposes, and the Company shall endeavor to ensure that such third parties maintain appropriate confidentiality and security standards.

In order to provide an integrated and seamless digital experience, Showtickit may utilize or interact with third-party platforms and services including, but not limited to, Google, Meta, social media platforms, advertising networks, and analytics providers. Such integrations may facilitate personalized recommendations, event updates, promotional communications, and user engagement activities across external platforms and networks.

Where a user successfully books or reserves access to an event, Showtickit may provide necessary and relevant information to the corresponding event organizer for legitimate operational purposes, including attendee verification, event coordination, security management, logistical planning, and entry facilitation. Such information sharing shall remain limited to data reasonably necessary for the execution and administration of the event.

Showtickit maintains a strict policy against the sale, lease, or disclosure of personal information to organizations or entities engaged in the promotion or sale of unrelated products or services. User information shall be utilized exclusively for purposes directly associated with the Showtickit platform, ticket booking lifecycle, event management operations, and related service functionality.

The Company prioritizes the storage and management of user information within the territorial jurisdiction of India. Although certain historical technical limitations or hosting configurations may have temporarily involved cross-border processing or transmission of data, Showtickit remains committed to maintaining localized data storage practices wherever technically and commercially feasible.

To further strengthen account security, Showtickit does not store user passwords in readable or accessible form within its systems. Users remain solely responsible for maintaining the confidentiality and security of their login credentials, safeguarding access to their accounts, and promptly reporting any suspected unauthorized access or security incidents involving their accounts.

Users may, subject to applicable law, possess certain rights relating to their personal information, including the right to access, review, correct, update, or request deletion of specific data maintained by the Company. Users may also request clarification regarding data processing practices or withdraw consent where legally permissible. Such requests may be submitted through the official communication channels designated by Showtickit.

The Showtickit platform may utilize cookies, tracking technologies, session identifiers, and related analytical tools to enhance platform functionality, retain user preferences, improve security, monitor performance, and provide a more efficient and personalized experience. Users may disable cookies through their browser settings; however, doing so may affect the availability or functionality of certain features and services.

Individuals under the age of eighteen (18) years are prohibited from independently booking tickets or conducting transactions through the Showtickit platform. Any activity involving minors must be performed under the direct supervision and explicit authorization of a parent or lawful guardian in accordance with applicable legal and safety requirements.

This Privacy Policy forms an integral and legally binding component of the broader Showtickit Terms and Conditions. Continued access to or use of the platform constitutes full acknowledgment, understanding, and acceptance of the practices, obligations, and terms described herein.

Showtickit reserves the right to modify, revise, amend, or update this Privacy Policy at any time, subject to applicable legal requirements. Users are encouraged to periodically review this Policy in order to remain informed regarding any modifications affecting the collection, use, or protection of personal information.

For any questions, concerns, requests, or communications relating to this Privacy Policy or the processing of personal information, users may contact Showtickit through its official support channels, registered office address, or designated customer service communication methods.

By accessing, registering with, or continuing to use the Showtickit platform, the user expressly acknowledges and agrees to the collection, storage, processing, utilization, and disclosure of information in accordance with the terms and conditions set forth in this Privacy Policy.